Knowledge and understanding of cyber security principles and concepts.Įxperience and familiarity with relevant security frameworks, standards, and regulations. Minimum of 5 years of experience in technology support and maintenance, with a strong aptitude for leadership and mentorship.īachelor’s degree in computer science, business management or equivalent is preferred but not essential.Īdditional certifications such as ITIL would be highly regarded.Ĩ + years of experience spanning at least two IT disciplines, including technical architecture, network management, application development, middleware, database management or operations In addition to the above, we require an individual with Lead, develop, and mentor the performance of the IT maintenance team, fostering a culture of growth and collaboration.ĭeliver high-quality and consistent daily business and employee IT support across hardware, software, domain management, and service desk functions. ![]() Manage the IT maintenance and support budget, including forecasting expenditures, optimizing costs, and ensuring efficient resource allocation. Oversee systems architecture, performance monitoring, support, and maintenance for various systems, including network, infrastructure, desktop, and hardware, ensuring their effective alignment with daily IT operations and business needs. Lead incident and problem management processes, including investigating and resolving critical incidents, analyzing root causes, implementing preventive measures, and driving continuous improvement to minimize future incidents and problems. Source, integrate, and manage all platforms, applications, and systems into the company environment, driving continuous improvement and optimizing service delivery. You will be the main point of contact within the organization for the Infrastructure and Systems Administration and will manage all aspects of IT services.ĭevelop and implement policies and procedures aligned with the overall Technology strategy and roadmap to ensure a secure, available, and optimized IT landscape that meets internal business requirements. ![]() Reporting to the Head of Business Unit, the primary objective of this role is providing Infrastructure and Systems Administration, user support and to support the governance, management & compliance of our extensive cloud infrastructure network.
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